Kept vs ServiceM8

Both have a free tier. Only one of them was built around your trade.

ServiceM8 bundles jobs and SMS for general trades. Kept covers the same ground and adds trade-specific calculators, route optimisation and weather blockout that ServiceM8 doesn't have.

Side by side

The concrete differences.

KeptServiceM8
Starting priceFree, then $35–$229/mo AUD + GSTFree tier, up to $349/mo
Pricing modelFlat, by team sizeFlat, bundles jobs + SMS
Trade-specific toolsYes — soil calc, bond-clean & house-wash calculators, route optimisation, weather blockoutNo — general trades
Free planPermanent, no card requiredFree tier available

Competitor pricing researched July 2026, re-verified August 2026, from ServiceM8's public pricing page — figures change, worth re-checking before quoting anyone directly.

What reviewers say

The most-cited complaint about ServiceM8.

Support is the most-cited complaint

Reviewers commonly describe support as slow with generic replies, and some report that cancelling an account is difficult.

Not built for any one trade

ServiceM8 works the same way regardless of what you do — no soil calculator, no bond-clean or house-wash pricing, no calculators tuned to your job type.

Questions

Good to know.

Do both Kept and ServiceM8 have a free plan?

Yes, both do. Kept's Free plan is capped at 15 clients and 15 jobs/quotes a month with no card required; ServiceM8's free tier has its own limits on jobs and users.

Does ServiceM8 have trade-specific calculators?

No — ServiceM8 is general trades software. Kept includes a turf/reno soil calculator, bond-clean and house-wash calculators, and AU-native GST/BAS tools built in.

Start free. No card, no time limit.

Set up your business in a couple of minutes, or try the live demo first with real sample data already loaded.